Those who need help the most can be the last to accept it.

This is true for adults whose relatives, friends or agencies call the Texas Department of Family and Protective Services on their behalf.

Jennifer Bond and Justin Glover, Adult Protective Services caseworkers in Graham, receive calls requesting help for adults who may be resistant, fearful or hostile.

The adult who opens their door to an APS worker may not welcome someone checking to see what's wrong. Bond talked about her hardest but ultimately most rewarding case —  woman that needed to be rescued from an abusive grandson, but didn't want to risk being removed from her home. Both caseworkers they rarely remove a person except in rare cases.

More than anything, APS caseworkers Bond and Glover in this area want seniors or disabled adults to know they can be their best and in some cases only resource for help.